FAQ - Frequently Asked Questions


How to order a transfer?


Booking via instant calculator

Choose your pick-up and destination location in the booking form.
Select your pick-up time or scheduled time of plane landing.
In the next step, you’ll see the prices for every vehicle except exclusive cars for which you have to contact us for a custom-made offer.
Choose the vehicle, number of passengers and add extra information if needed (child seat type and number, luggage comments).
Specify your contact details.
When your transfer request is ready and placed, you will receive an auto-reply email. But our agent has to contact you for confirmation. The average responding time is less than an hour during office hours.

Booking via email, WhatsApp, SMS, phone

You can contact us for a custom-made offer. You can see our contact details on our contact page.
Please specify all the necessary information such as the number of passengers and luggage, pick-up time and address, destination, and all the additional information.


Do you provide shared transportation also?

No, Serbia Transfers provides only private transfers.


I need a taxi in Belgrade, can you help me?

You can schedule with us your taxi from Belgrade Airport or vice versa.
But for a taxi ride inside of the city, you have to call any other cab company in Belgrade. We suggest you call +3819804


The booking form doesn’t work

The booking form (Instant calculator) doesn’t work if you are trying to book a ride that starts in less than 12 hours. Also, the ride has to be longer than 15 kilometers.


Where to find my driver at the airport?

Your driver will wait for you at the main arrival hall after you exit from the forbidden (passengers only) zone. He will hold a sign with your name on it. If you have difficulties finding him you can call him on the number we gave you during confirmation.


Are you charging per person or per group (vehicle)?

All our shown prices are for the whole chauffeur-driven vehicle. Price is the same whether you are traveling alone or with your friends or family members.


What are the payment methods?

In most cases, we don’t require a deposit or upfront payment. You can pay in cash directly to your driver. Most of our cars are equipped with POS terminals, but if you wish to pay by card it is best to let us know that before the ride.

Deposit or upfront payment is required only in the following situations:

When you want to hire a luxurious vehicle or a minibus
When you are traveling from the town where we don’t have partners and we have to send you a car from another city.
Payment is possible via SWIFT international bank transfer or by Paypal. PayPal payments are increased by 10%


What if my flight is delayed?

We are monitoring your flight and we know if your plane lands earlier or later. Free waiting time at the airport is 60 minutes upon plane landing.

Why to hire us?

Selection of best transfer and limo services in Serbia
Meet & Greet at the airport - driver holds a name-sign
Flight monitoring and free waiting at the airport
All-inclusive fixed price for the whole vehicle
Book now - pay after the ride in cash or with a card
Chose the vehicle class from economy to luxury
Satisfaction & reliability money-back guarantee
WIFI > Phone charger > Bottled water
English-speaking professional chauffeurs